These are some examples of poor copy quality:
Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
These are possible solutions. Try one or more of the following:
Clear any error messages.
When
appears or when the print becomes faded, replace the toner cartridge.Clean the scanner glass with a clean, lint-free cloth dampened with water. If your printer has an ADF, be sure to clean the ADF scanner glass as well. For more information, see: Cleaning the scanner glass.
Adjust the copy darkness setting.
Make sure the quality of the original document is satisfactory.
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
If you previously loaded your original document into the ADF, try loading it on the scanner glass.
Adjust the darkness to a lighter setting.
Change the Background Removal setting in the Copy Settings menu.
From the printer control panel, press the Content button until the light comes on next to Text/Photo.
Rotate the original document on the scanner glass.
From the printer control panel, press the Scale button and adjust the setting.
From the printer control panel, press the Content button until the light comes on next to Text or Text/Photo.
From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo.
From the printer control panel, press the Darkness button and change to a darker setting.
Notes:
These are possible solutions. Try one or more of the following:
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Make sure the Paper Size setting matches the paper loaded in the tray.