Answering

The printer is answering a fax call. Wait for the message to clear.

Change <src> to <x>

<src> is a tray or feeder, and <x> is a paper size or type.

You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following:

• Select the paper tray with the correct paper size or type.

• Touch Use current [src] to ignore the message and print from the tray selected for the print job.

• Touch Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu.

  Note: If you touch Continue when there is no paper in the tray, the job is not continued.

• Touch Cancel job to cancel the current job.

Check tray <x> connection

Try one or more of the following:

• Turn the printer off and then back on.

  If the error occurs a second time:

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the tray.

  4. Reattach the tray.

  5. Connect the power cord to a properly grounded outlet.

  6. Restart the printer.

  If the error occurs again:

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Remove the tray.

  4. Contact Customer Support.

• Touch Continue to clear the message and print without using the tray.

Close front door

Close the front door of the printer.

Close door or insert cartridge

The cartridge is missing or not installed correctly. Insert the cartridge, and then close all doors and covers.

Connect <x>bps

The fax is connected. Wait for the message to clear.

Disk corrupted

The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.

Touch Reformat disk to reformat the hard disk and clear the message.

Disk Full - Scan Job Canceled

The scan job canceled or stopped due to insufficient printer hard disk space.

Touch Continue to clear the message.

Fax failed

The fax failed to be sent. Wait for the message to clear.

Fax memory full

There is not enough memory to send the fax job.

Touch Continue to clear the message.

Fax partition inoperative. Contact system administrator.

The fax partition appears to be corrupted. Try one or more of the following:

• Touch Continue to clear the message.

• Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person.

Fax server 'To Format' not set up. Contact system administrator.

The printer is in Fax Server mode, but the Fax Server setup has not been completed.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Fax Server setup. If the message appears again, contact your system support person.

Fax Station Name not set up

The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Fax Station Number not set up

The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Insert Tray <x>

Insert the specified tray into the printer.

Install Tray <x>

Try one or more of the following:

• Install the specified tray:

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Install the specified tray.

  4. Connect the power cord to a properly grounded outlet.

  5. Restart the printer.

• Cancel the current job.

Invalid PIN

Enter a valid PIN.

Load <src> with <x>

<src> is a tray or feeder, and <x> is a paper type or size.

Try one or more of the following:

• Load the specified paper in the tray.

• Touch Continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.

• Cancel the current job.

Load manual feeder with <x>

<x> is a paper type or size.

Try one or more of the following:

• Load the specified paper in the multipurpose feeder.

• Touch Continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

• Cancel the current job.

Memory full, cannot print faxes

There is not enough memory to print the fax job.

Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted.

Network/Network <x>

The printer is connected to the network.

Network indicates that the printer is using the standard network port built into the printer system board. Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server.

No analog phone line connected to modem, fax is disabled.

The printer is not detecting an analog phone line, so the fax is disabled. Connect the printer to an analog phone line.

No answer

A fax number is dialed, but no connection is made. Wait for the message to clear.

No dial tone

The printer does not have a dial tone. Wait for the message to clear.

Paper Change: Load Tray<x> <paper type>

The printer is set to print on a paper type that is different from what is loaded in Tray 1. Load Tray 1 with the correct paper type, or change the paper type settings in the Machine Settings menu or Print Properties to match what is loaded in Tray 1.

Queued for sending

The scanning process of a fax job completed, but the job is not sent yet because another fax job is being sent or received. Wait for the message to clear.

Remove originals from the scanner ADF

Remove the paper from the ADF to clear the message and continue printing.

Remove packaging material, check <x>

Remove any remaining packaging material from the specified location.

Remove paper from standard output bin

Remove the stack of paper from the standard exit bin.

Replace <x> if restarting job.

One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job. <x> is a page of the scan job.

Try one or more of the following:

• Touch Cancel Job if a scan job is processing when the message appears. This cancels the job and clears the message.

• Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF immediately after the last successfully scanned page.

• Touch Scan from flatbed if page jam recovery is active. Scanning resumes from the scanner glass immediately after the last successfully scanned page.

• Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP.

• Touch Restart job if job recovery is active. The message clears. A new scan job containing the same parameters as the previous job starts.

Restore Held Jobs?

Try one or more of the following:

• Touch Continue to restore all held jobs stored on the printer hard disk.

• Touch Do not restore if you do not want any print jobs to be restored.

Scan Document Too Long

The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message.

Scanner ADF Cover Open

The ADF cover is open. The message clears when the cover is closed.

Securely clearing disk space

The printer hard disk wiping process needs to recover. The message clears when all blocks are cleared.

Serial <x>

The printer is using a serial cable connection. The serial port is the active communication link.

Set clock

The clock is not set. This message appears if no other fax status message appears. It remains until the clock is set.

SMTP server not set up. Contact system administrator.

An error occurred on the SMTP server, or the SMTP server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person.

Some held jobs were not restored

Touch Continue to delete the specified job.

System busy, preparing resources for job.

Not all resources needed for the job are available. Wait for the message to clear.

System busy, preparing resources for job. Deleting held job(s).

Not all resources needed for the job are available. Some held jobs are deleted to free system memory. Wait for the message to clear.

Unsupported disk

An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one.

Unsupported USB device, please remove

Remove the unrecognized USB device.

Unsupported USB hub, please remove

Remove the unrecognized USB hub.

USB/USB <x>

The printer is using a USB cable connection. The USB port is the active communication link.

30 Invalid refill, change toner cartridge

The printer has detected an invalid, refilled toner cartridge. Remove the toner cartridge, and then install a new one.

31 Replace defective cartridge

Remove the defective toner cartridge, and then install a new one.

32 Cartridge part number unsupported by device

Remove the toner cartridge, and then install a supported one.

34 Short paper

Try one or more of the following:

• Load the appropriate paper or other specialty media in the proper tray.

• Touch Continue to clear the message and print the job using a different paper tray.

• Check tray length and width guides and make sure the paper is properly loaded in the tray.

• Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size and type.

• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed.

• Cancel the current print job.

35 Insufficient memory to support Resource Save feature

Try one or more of the following:

• Touch Continue to disable Resource Save and continue printing.

• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save.

• Install additional memory.

37 Insufficient memory to collate job

Try one or more of the following:

• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.

• Cancel the current print job.

37 Insufficient memory, some Held Jobs were deleted

The printer deleted some held jobs in order to process current jobs.

Touch Continue to clear the message.

37 Insufficient memory, some held jobs will not be restored

The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.

Touch Continue to clear the message.

38 Memory full

Try one or more of the following:

• Touch Continue to clear the message.

• Cancel the current print job.

• Install additional printer memory.

39 Complex page, some data may not have printed

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Cancel the current print job.

• Install additional printer memory.

50 PPDS font error

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text.

• Cancel the current print job.

51 Defective flash detected

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Cancel the current print job.

52 Not enough free space in flash memory for resources

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

  Downloaded fonts and macros not previously stored in flash memory are deleted.

• Delete fonts, macros, and other data stored in flash memory.

• Upgrade to a larger capacity flash memory card.

53 Unformatted flash detected

Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.

• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.

54 Network <x> software error

<x> is the number of the network connection.

Try one or more of the following:

• Touch Continue to continue printing.

• Turn the printer off and then back on to reset the printer.

• Upgrade (flash) the network firmware in the printer or print server.

54 Serial option <x> error

<x> is the number of the serial option.

Try one or more of the following:

• Check that the serial cable is connected correctly and is the proper one for the serial port.

• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer.

• Touch Continue to continue printing.

• Turn the printer power off and then back on to reset the printer.

54 Standard network software error

Try one or more of the following:

• Touch Continue to continue printing.

• Turn the printer off and then back on to reset the printer.

• Upgrade (flash) the network firmware in the printer or print server.

55 Unsupported option in slot <x>

<x> is a slot on the printer system board.

Try one or more of the following:

1. Turn the printer power off.

2. Unplug the power cord from the wall outlet.

3. Remove the unsupported option card from the printer system board.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer power back on.

56 Parallel port <x> disabled

<x> is the number of the parallel port.

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 Serial port <x> disabled

<x> is the number of the serial port.

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the serial port.

• Make sure the Serial Buffer menu item is not set to Disabled.

56 Standard parallel port disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 Standard USB port disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the USB port.

• Make sure the USB Buffer menu item is not set to Disabled.

56 USB port <x> disabled

<x> is the number of the USB port.

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the USB port.

• Make sure the USB Buffer menu item is not set to Disabled.

57 Configuration change, held jobs were not restored

Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include:

• The printer firmware has been updated.

• Paper input, output, or duplex options needed for the print job were removed.

• The print job was created using data from a device in the USB port and the device is no longer in the port.

• The printer hard disk contains jobs that were stored while installed in a different printer model.

Touch Continue to clear the message.

58 Too many trays attached

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the additional trays.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

58 Too many flash options installed

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the excess flash memory.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

59 Incompatible tray <x>

Try one or more of the following:

• Remove the specified tray.

• Touch Continue to clear the message and continue printing without using the specified tray.

61 Remove defective disk

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Install a different printer hard disk before performing any operations that require a printer hard disk.

62 Disk full

Try one or more of the following:

• Touch Continue to clear the message and continue processing.

• Delete fonts, macros, and other data stored on the printer hard disk.

• Install a larger printer hard disk.

63 Unformatted disk

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Format the printer hard disk.

If the error message remains, the hard disk may be defective and require replacing.

80 Routine maintenance needed

The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser.

84 Replace PC Kit

The photoconductor kit is exhausted. Install a new photoconductor kit.

84 PC Kit life warning

The photoconductor kit is near exhaustion.

Try one or more of the following:

• Replace the photoconductor kit.

• Touch Continue to clear the message and continue printing.

88 Cartridge low

The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing.

88.yy Cartridge nearly low

The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing.

88.yy Replace cartridge

The toner cartridge is empty.

1. Replace the toner cartridge.

2. Touch Continue to clear the message.

200–282.yy paper jam

1. Clear the paper path.

2. Touch Continue to continue printing.

290-295.yy scanner jam

Clear all original documents from the scanner.

293 Replace all originals if restarting job.

The scanner was instructed to scan using the ADF but there is no paper in the ADF. Load paper in the ADF.

Try one or more of the following:

• Touch Continue if no scan job is active when the attendance message appears. This clears the message.

• Touch Cancel Job if a scan job is processing when the attendance message appears. This cancels the job and clears the message.

• Touch Scan from Automatic Document Feeder if the page jam recovery is active. Scanning resumes from the ADF immediately after the last successfully scanned page.

• Touch Scan from flatbed if page jam recovery is active. Scanning resumes from the flatbed immediately after the last successfully scanned page.

• Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP.

• Touch Restart job if job recovery is active and you are able to restart the job. The message clears. A new scan job containing the same parameters as the previous job starts.

293.02 Flatbed Cover Open

Close the scanner cover.

294 ADF Jam

This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off Jam, or 294.06 ADF Backfeed Jam. To clear this jam:

1. Remove all pages from the ADF.

   Note: The message clears when the pages are removed from the ADF.

2. Flex and fan the pages.

3. Place the pages in the ADF.

4. Adjust the ADF guides.

5. From the printer control panel, press .

840.01 Scanner Disabled

This message indicates that the scanner was disabled by the system support person, or the scanner detected a hardware error and disabled itself.

841-846 Scanner Service Error

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Check all cable connections.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

If the service message appears again, then contact Customer Support, and report the message.

900–999 Service <message>

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Check all cable connections.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

If the service message appears again, contact Customer Support, and report the message.

1565 Emulation error, load emulation option

The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.

To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.