Cleaning the printer parts

Cleaning the interior of the printer

Note: You may need to perform this task after every few months.
Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.

  1. Make sure that the printer is turned off and unplugged from the wall outlet.

    shock hazard caution icon CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the interior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

  2. Remove paper from the standard bin and multipurpose feeder.

  3. Remove any dust, lint, and pieces of paper around and from inside the printer using a soft brush or vacuum.

  4. Use a dry cloth to wipe away loose toner particles.

    5. Warning—Potential Damage: To avoid overexposing the photoconductor unit or imaging unit, do not the leave the door open for more than 10 minutes.

Cleaning the exterior of the printer

  1. Make sure that the printer is turned off and unplugged from the wall outlet.

    shock hazard caution icon CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

  2. Remove all paper from the printer.

  3. Dampen a clean, lint-free cloth with water.

    Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.

  4. Wipe only the outside of the printer.

    Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

  5. Make sure all areas of the printer are dry before beginning a new print job.

Cleaning the scanner glass

Make sure you clean the ADF glass. A small speck of dirt on the ADF glass can cause a streak that goes down the entire length of the scanned page.

  1. Slightly dampen a soft, lint-free cloth or paper towel with water.

  2. Open the scanner cover.

    ADF and scanner glass parts that need to be cleaned

    1

    White underside of the ADF cover

    2

    White underside of the scanner cover

    3

    Scanner glass

    4

    ADF glass


  3. Wipe the areas shown and let them dry.

  4. Close the scanner cover.

Cleaning the ADF parts

Clean the ADF parts periodically to maintain optimal printing performance. Residue on the ADF parts may cause print quality issues and false 290–294 paper jam messages.

  1. Turn the printer off.

  2. Slightly dampen a soft, lint-free cloth with water.

  3. Open the ADF cover.

  4. Remove the pick roller assembly.

  5. Wipe the surface of both pick rollers.

  6. Replace the pick roller assembly.

  7. Wipe the entire surface under the ADF cover, including the two small white rollers.

  8. Wipe the separator pad, and then wipe the pick pad.

  9. Pull the flap up as shown, and then wipe the sensor behind it.

  10. Close the flap, and then close the ADF cover.

Cleaning the printhead lenses

Clean the printhead lenses when you encounter print quality problems.

  1. Open the top access cover, and then open the front door.

    open printer top access cover
    open printer front door

    Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open for more than 10 minutes.

  2. Remove all four toner cartridges.

    Note: Do not remove the photoconductors for this procedure.

  3. Locate the four printhead lenses.

  4. Clean the lenses using compressed air.

    Warning—Potential Damage: Do not touch the printhead lenses. Doing so may cause damage.

  5. Reinstall the toner cartridges.

  6. Close the front door, and then close the top access cover.