Adjusting color

Wait for the process to complete.

An error has occurred with the USB drive. Please remove and reinsert drive.

Try one or more of the following:

• Remove and reinsert the flash drive.

• If the error message remains, the flash memory may be defective and require replacement.

Change [paper source] to [custom type name]

Try one or more of the following:

• From the printer control panel, touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then touch Paper loaded, continue.

• Touch Reset active bin to reset the active tray for a linked set of trays.

  Note: This applies only to printers with tray linking capability.

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string]

Try one or more of the following:

• From the printer control panel, touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then touch Paper loaded, continue.

• Touch Reset active bin to reset the active tray for a linked set of trays.

  Note: This applies only to printers with tray linking capability.

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper type] [paper size]

Try one or more of the following:

• From the printer control panel, touch Use current [paper source] to ignore the message and print from the selected tray.

• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then touch Paper loaded, continue.

• Touch Reset active bin to reset the active tray for a linked set of trays.

  Note: This applies only to printers with tray linking capability.

• Touch Cancel job to cancel the print job.

Close front door

Close the front door of the printer.

Close top access cover

Close the printer top access cover to clear the message.

Disk corrupted

The printer attempted to recover data on a corrupted hard disk. The printer hard disk cannot be repaired.

From the home screen, touch Format disk to reformat the printer hard disk and clear the message.

Disk full, scan job canceled

Try one or more of the following:

• Touch Continue to clear the message and continue scanning.

• Delete fonts, macros, and other data stored in the printer hard disk.

• Install a hard disk with higher capacity.

Disk near full. Securely clearing disk space.

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Delete fonts, macros, and other data stored on the printer hard disk.

• Install a hard disk with higher capacity.

Disk problem

The printer hard disk must be reformatted.

Touch Format disk to reformat the printer hard disk and clear the message.

Error reading USB drive. Remove USB.

An unsupported flash drive is inserted. Remove the flash drive, and then install a supported one.

Fax memory full

There is not enough memory to send the fax job.

Touch Continue to clear the message.

Fax partition inoperative. Contact system administrator.

The fax partition appears to be corrupted. Try one or more of the following:

• Touch Continue to clear the message.

• Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person.

Fax server 'To Format' not set up. Contact system administrator.

The printer is in Fax Server mode, but the Fax Server setup has not been completed.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Fax Server setup. If the message appears again, contact your system support person.

Fax Station Name not set up

The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Fax Station Number not set up

The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.

Try one or more of the following:

• Touch Continue to clear the message.

• Complete the Analog Fax Setup. If the message appears again, contact your system support person.

Insert Tray [x]

Insert the specified tray into the printer.

Install Tray [x]

Try one or more of the following:

• Install the specified tray:

  1. Turn the printer off.

  2. Unplug the power cord from the wall outlet.

  3. Install the specified tray.

  4. Connect the power cord to a properly grounded electrical outlet.

  5. Turn the printer back on.

• Cancel the print job.

Load [paper source] with [custom type name]

Try one or more of the following:

• Load the tray or feeder with the correct paper type and size.

• From the printer control panel, touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default paper source.

• Cancel the print job.

Load [paper source] with [custom string]

Try one or more of the following:

• Load the tray or feeder with the correct paper type and size.

• From the printer control panel, touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default paper source.

• Cancel the print job.

Load [paper source] with [paper size]

Try one or more of the following:

• Load the tray or feeder with the correct paper size.

• From the printer control panel, touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it feeds from the default paper source.

• Cancel the print job.

Load [paper source] with [paper type] [paper size]

Try one or more of the following:

• Load the tray or feeder with the correct paper size and type.

• From the printer control panel, touch Paper loaded, continue to clear the message and continue printing.

  If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it feeds from the default paper source.

• Cancel the print job.

Load Manual Feeder with [custom type name]

Try one or more of the following:

• Load the feeder with the correct paper size and type.

• From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Load Manual Feeder with [custom string]

Try one or more of the following:

• Load the feeder with the correct paper size and type.

• From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Load Manual Feeder with [paper size]

Try one or more of the following:

• Load the feeder with the correct paper size and type.

• From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

• Load the feeder with the correct paper size and type.

• From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.

• Touch Automatically select paper to use the paper loaded in the tray.

• Cancel the print job.

Memory full, cannot print faxes

There is not enough memory to print the fax job.

Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted.

No analog phone line connected to modem, fax is disabled.

Make sure the analog phone line is plugged into the modem.

Paper changes needed

Try one or more of the following:

• Touch Use current supplies to clear the message and continue printing.

• Cancel the current print job.

Remove packaging material, [area name]

Remove any remaining packaging material from the specified location.

Remove paper from standard output bin

Remove the stack of paper from the standard exit bin.

Replace separator pad

Install a new separator pad.

Restore held jobs?

Try one or more of the following:

• Touch Restore to restore all held jobs stored on the printer hard disk.

• Touch Do not restore if you do not want any print jobs to be restored.

Scanner ADF Cover Open

The ADF cover is open. The message clears when the cover is closed.

Scan Document Too Long

The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message.

SMTP server not set up. Contact system administrator.

An error occurred on the SMTP server, or the SMTP server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person.

Some held jobs were not restored

Touch Continue to delete the specified job.

Supply needed to complete job

A supply needed to complete the job is missing. Try one of the following:

• Touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job.

  1. Order the missing supply immediately.

  2. Install the supply. For more information, see the instruction sheet that came with the supply.

• Touch Cancel job to clear the message and cancel the print job.

Tray [x] paper size unsupported

The paper size in the specified tray is unsupported. Replace it with a supported paper size.

Unsupported disk

An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.

Weblink server not set up. Contact system administrator

An error occurred on the Web link server, or the Web link server is not configured properly.

Touch Continue to clear the message. If the message appears again, then contact your system support person.

31.xx Missing or defective [color] cartridge

Try one or more of the following:

• Install the missing toner cartridge.

  For instructions on removing and installing a cartridge, touch More Information.

• Remove and reinstall the defective toner cartridge.

  Note: If the message is not cleared, then replace the defective cartridge.

• Touch Continue to clear the message.

32.xx [color] cartridge part number unsupported by device

Remove the unsupported toner cartridge, and then install a supported one.

34 Incorrect paper size, open [src]

Try one or more of the following:

• Load the appropriate paper or specialty media in the proper tray.

• Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are trying to print.

• Touch Continue to clear the message and print using a different tray.

• Check length and width guides of the tray and make sure the paper is properly loaded in the tray.

• Make sure the Print Properties or Print dialog settings have the correct paper size and type.

• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed.

• Cancel the print job.

35 Insufficient memory to support Resource Save feature

Try one or more of the following:

• Touch Continue to disable Resource Save and continue printing.

• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save.

• Install additional memory.

37 Insufficient memory to collate job

Try one or more of the following:

• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.

• Cancel the current print job.

37 Insufficient memory for Flash Memory Defragment operation

Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.

• Delete fonts, macros, and other data in printer memory.

• Install additional printer memory.

37 Insufficient memory, some Held Jobs were deleted

The printer deleted some held jobs in order to process current jobs.

Touch Continue to clear the message.

37 Insufficient memory, some held jobs will not be restored

The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.

Touch Continue to clear the message.

38 Memory full

Try one or more of the following:

• Touch Cancel job to clear the message.

• Install additional printer memory.

39 Complex page, some data may not have printed

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Cancel the current print job.

• Install additional printer memory.

51 Defective flash detected

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Cancel the current print job.

52 Not enough free space in flash memory for resources

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

  Downloaded fonts and macros not previously stored in flash memory are deleted.

• Delete fonts, macros, and other data stored in flash memory.

• Upgrade to a larger capacity flash memory card.

53 Unformatted flash detected

Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.

• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.

54 Network [x] software error

Try one or more of the following:

• Touch Continue to continue printing.

• Turn the printer off, wait for about 10 seconds, and then turn the printer back on.

• Upgrade (flash) the network firmware in the printer.

54 Serial option [x] error

Try one or more of the following:

• Check that the serial cable is properly connected and is the correct one for the serial port.

• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer.

• Touch Continue to continue printing.

• Turn the printer power off and then back on to reset the printer.

54 Standard network software error

Try one or more of the following:

• Touch Continue to continue printing.

• Turn the printer off and then back on to reset the printer.

• Upgrade (flash) the network firmware in the printer or print server.

55 Unsupported option in slot [x]

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the unsupported option card from the printer system board, and then replace it with a supported card.

4. Connect the power cord to a properly grounded electrical outlet.

5. Turn the printer back on.

56 Parallel port [x] disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 Serial port [x] disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the serial port.

• Make sure the Serial Buffer menu is not set to Disabled.

56 Standard USB port disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the USB port.

• Make sure the USB Buffer menu item is not set to Disabled.

56 USB port [x] disabled

Try one or more of the following:

• Touch Continue to clear the message.

  The printer discards any data received through the USB port.

• Make sure the USB Buffer menu is not set to Disabled.

57 Configuration change, some held jobs were not restored

Something has changed in the printer to invalidate the held jobs. Possible changes include:

• The printer firmware has been updated.

• Paper input options needed for the print job were removed.

• The print job was created using data from a device in the USB port and the device is no longer in the USB port.

• The printer hard disk contains print jobs that were stored while installed in a different printer model.

Touch Continue to clear the message.

58 Input config error

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Check if all tray configurations are correct. Remove unnecessary trays if needed.

4. Connect the power cord to a properly grounded electrical outlet.

5. Turn the printer back on.

58 Too many disks installed

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the excess disks.

4. Connect the power cord to a properly grounded electrical outlet.

5. Turn the printer back on.

58 Too many flash options installed

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the excess flash memory.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

58 Too many trays attached

1. Turn the printer off.

2. Unplug the power cord from the wall outlet.

3. Remove the additional trays.

4. Connect the power cord to a properly grounded outlet.

5. Turn the printer back on.

59 Incompatible tray [x]

Try one or more of the following:

• Remove the specified tray.

• Touch Continue to clear the message and continue printing without using the specified tray.

61 Remove defective disk

Try one or more of the following:

• Remove the defective printer hard disk.

• Install a different printer hard disk before performing any operations that require a printer hard disk.

62 Disk full

Try one or more of the following:

• Touch Continue to clear the message and continue processing.

• Delete fonts, macros, and other data stored on the printer hard disk.

• Install a printer hard disk with larger capacity.

63 Unformatted disk

Try one or more of the following:

• Touch Continue to clear the message and continue printing.

• Format the printer hard disk.

If the error message remains, the hard disk may be defective and require replacing.

80.xx Fuser near life warning

1. Order a replacement fuser immediately.

2. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part.

3. Touch Continue to clear the message and continue printing.

80.xx Fuser life warning

• Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part.

• Touch Continue to clear the message and continue printing.

80.xx Replace fuser

Replace the fuser using the instruction sheet that came with the replacement part.

80.xx Fuser missing

1. Replace the fuser, following the instruction sheet that came with the replacement part.

2. Touch Continue to clear the message and continue printing.

82.xx Replace waste toner bottle

1. Replace the waste toner bottle.

   For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.

2. Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle missing

Reinsert the waste toner bottle into the printer.

82.xx Waste toner bottle nearly full

Order a replacement waste toner bottle immediately.

1. Replace the waste toner bottle.

   For instructions on installing the waste toner bottle, from the printer control panel touch More Information.

2. Touch Continue to clear the message and continue printing.

83.xx Replace transfer module

Replace the transfer module, following the instruction sheet that came with the replacement part.

83.xx Transfer module life warning

1. Replace the transfer module, following the instruction sheet that came with the replacement part.

2. Touch Continue to clear the message and continue printing.

83.xx Transfer module missing

Insert the transfer module into the printer.

83.xx Transfer module near life warning

1. Order a replacement transfer module immediately.

2. From the printer control panel, touch Continue to clear the message and continue printing.

3. When print quality is reduced, install the new transfer module.

   For instructions on installing the transfer module, see the instruction sheet that came with the replacement part or touch More Information on the printer home screen.

84.xx [color] photoconductor missing

Install the specified color photoconductor, following the instruction sheet that came with the replacement part.

84.xx [color] photoconductor nearly low

1. Order a replacement photoconductor.

2. When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement part.

3. Touch Continue to clear the message and continue printing.

84.xx [Color] photoconductor low

1. Order a replacement photoconductor immediately.

2. When print quality is reduced, install the new photoconductor, following the instruction sheet that came with the replacement supply.

   Notes:

   • All four photoconductors should be replaced at the same time.
   • Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality.

3. Touch Continue to clear the message and continue printing.

84.xx Replace [color] photoconductor

1. Replace the photoconductor, following the instruction sheet that came with the replacement supply.

   Notes:

   • All four photoconductors should be replaced at the same time.
   • Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality.

2. From the printer control panel, touch Continue to clear the message and continue printing.

88 Replace [color] cartridge

The specified print or toner cartridge is empty.

1. Replace the specified cartridge.

   For instructions on replacing cartridge, from the printer control panel, touch More Information.

2. Touch Continue to clear the message and continue printing.

88.xx [Color] cartridge critically low

The specified print cartridge is critically low.

1. For instructions on replacing a print cartridge, from the printer control panel touch More Information.

2. Touch Continue to clear the message and continue printing.

88.xx [color] cartridge low

1. Remove the specified cartridge.

   Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

2. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

3. Reinsert the cartridge, and then touch Continue to clear the message and continue printing.

Notes:

• Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the cartridge.
• Have a new cartridge available when the current one no longer prints satisfactorily.

88.xx [color] cartridge nearly low

Order a replacement for the specified print cartridge.

88.xx [Color] cartridge very low

The specified print cartridge is very low.

1. For instructions on replacing a print cartridge, from the printer control panel touch More Information.

2. Touch Continue to clear the message and continue printing.

29y.xx Close flatbed cover and load originals if restarting job

Try one or more of the following:

• Touch Cancel job to cancel the job and clear the message.

• Touch Scan from automatic feeder to resume the scan job from the ADF immediately following the last successfully scanned page.

• Touch Scan from flatbed to resume the scan job from the scanner glass immediately following the last successfully scanned page.

• Touch Finish job without further scanning to end the scan job at the last successfully scanned page.

  Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying, faxing, and e-mailing.

280.06 Paper missing

Try one or more of the following:

• Touch Continue to clear the message.

• Touch Cancel job to cancel the job and clear the message.

• Touch Scan from automatic feeder to resume the scan job from the ADF immediately following the last successfully scanned page.

• Touch Scan from flatbed to resume the scan job from the scanner glass immediately following the last successfully scanned page.

• Touch Finish job without further scanning to end the scan job at the last successfully scanned page.

  Note: This does not cancel the scan job. All successfully scanned pages will be processed further for copying, faxing, or e-mailing.

• Touch Restart job to clear the message and start a new scan job with the same settings as the previous job.

840.01 Scanner disabled by admin

Print without the scanner or contact your system support person.

840.02 Scanner disabled. Contact system administrator if problem persists.

Try one or more of the following:

• Touch Continue with scanner disabled to return to the home screen, and then contact your system support person.

• Touch Reboot and automatically enable scanner to cancel the job.

  Note: This attempts to bring the scanner back online.

1565 Emulation error, load emulation option

The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmware card.