Try one or more of the following:
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Turn the printer off using the power switch.
Unplug the power cord from the wall outlet, and then from the printer.
Check the connection between the option and the printer.
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet.
From the computer you are printing from, select the option.
For more information, see Adding available options in the print driver.
Try one or more of the following:
Open the paper tray.
Check for paper jams or misfeeds.
Make sure the paper guides are aligned against the edges of the paper.
Make sure the paper tray closes properly.
Turn the printer off, wait about 10 seconds, and then turn the printer on.
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Make sure the 2,000-sheet drawer is properly connected to the printer.
If the tray is empty, then load paper in the tray or feeder.
Open the tray or feeder, and then remove any jammed paper.
Flex the paper.
Make sure the drawer is properly installed.
Make sure paper is loaded correctly.
Make sure the paper stack you load does not exceed the maximum fill line indicated in the tray.
Make sure the paper or specialty media meets specifications and is not damaged.
Make sure the guides are positioned correctly for the paper size loaded.
Try one or more of the following:
Make sure the ISP is securely connected to the printer system board.
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.
For information on installing the network printing software, see the Networking Guide on the Software and Documentation CD.
Try one or more of the following:
Make sure the internal print server is attached securely to the printer system board.
Make sure you are using the correct cable and that it is securely connected.
For more information on installing the network printing software, do the following:
Open the Software and Documentation CD.
Click Additional.
Under Publications on this CD, select Networking Guide.