202–203 paper jams

If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.

Paper jam in the fuser area

1. Open the printer top access cover.

   CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

2. Open the front door.

   Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes.

3. Determine where the jammed paper is located, and then remove it:

   1. If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull it out.

      Note: Make sure all paper fragments are removed.

      

   2. If the jammed paper is visible at the top paper guide in the fuser assembly, then firmly grasp the paper on each side, and then gently pull it out.

      Note: Make sure all paper fragments are removed.

      

   3. If the jammed paper is not visible, then remove the fuser unit:

      1. Turn the screws on the fuser counterclockwise to loosen them.

         

      2. Using the handholds on each side, lift and pull the fuser out of the printer.

         CAUTION—HOT SURFACE: The fuser might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

         

   4. Place the fuser on a flat surface with the blue thumb screws facing you.

      

   5. Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide.

      

   6. Press the green arrow tab to the left, and then lift the top paper guide.

      

   7. Firmly grasp the jammed paper on each side, and then gently pull it out.

      Note: Make sure all paper fragments are removed.

      

   8. Close the top paper guide. Make sure both sides of the paper guide are firmly seated.

      

   9. Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide.

      

   10. Reinstall the fuser unit:

       1. Align the fuser unit using the handholds on each side, and then insert it back into the printer.

          

       2. Turn the screws clockwise to fasten the fuser securely.

          

4. Close the front door, and then close the top access cover.

5. From the printer control panel, touch Continue, jam cleared.

Paper jam inside the printer top access cover

1. Open the printer top access cover.

   

   Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open for more than 10 minutes.

   CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

2. Open the front door.

   

3. Firmly grasp the jammed paper on each side, and then gently pull it out.

   Note: Make sure all paper fragments are removed.

4. Close the front door, and then close the top access cover.

5. From the printer control panel, touch Continue, jam cleared.