Try one or more of the following:
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines.
Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder.
Before loading the paper, do the following:
Flex the sheets back and forth to loosen them. Do not fold or crease the paper.
Straighten the edges on a level surface.
Move the guides in the tray to the correct positions for the paper size loaded.
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.