Erasing non-volatile memory

  1. Turn off the printer.

  2. Hold down the keypad number two and the keypad number six while turning the printer on. Release the buttons only when the screen with the progress bar appears.

    The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons.

  3. Touch Wipe All Settings.

    The printer will reboot several times during this process.

    Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.
  4. Touch Back > Exit Config Menu.

The printer will power-on reset, and then return to normal operating mode.