201–202 paper jams

If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.

Note: Make sure all paper fragments are removed.
Firmly grasp the paper on each side, and then gently pull it out.

Paper jam in the fuser

  1. Open door A by lifting the release latch and lowering the door.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  2. Lift the green lever.

    Lift the green lever.
  3. Firmly grasp the jammed paper on each side, and then gently pull it out.

    Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
    Note: Make sure all paper fragments are removed.
  4. Push the green lever back into place.

  5. Close door A.

  6. If necessary, touch Continue from the printer control panel.

Paper jam under the fuser

  1. Open door A.

    hot surface caution icon CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  2. If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull it out.

    Note: Make sure all paper fragments are removed.
  3. Close door A.

  4. If necessary, touch Continue from the printer control panel.