28y.xx paper jams

The scanner failed to feed one or more pages through the ADF.

1. Remove all original documents from the ADF.

   Note: The message clears when the pages are removed from the ADF.

2. Open the ADF cover.

   

3. Firmly grasp the jammed paper on each side, and then gently pull it out.

   Note: Make sure all paper fragments are removed.

4. Close the ADF cover.

5. Reload original documents into the ADF, straighten the stack, and then adjust the paper guide.