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Loading paper

When loading paper and specialty media, follow these guidelines:

To load most types of paper:

  1. Place the paper against the right side of the paper support with the print side facing you and the top of the paper feeding into the paper support.

    Letter/A4

    Card

  2. Lower the paper feed guard, squeeze the paper guide, and slide it to the left edge of the paper.

    Letter/A4

    Card

Follow these guidelines when loading plain paper and specialty media into the paper support:

When you

Make sure to

Load plain paper

Use plain paper designed for inkjet printers.

Load cards

  • Use cards (greeting cards, index cards, photo cards, or postcards) designed for inkjet printers.
  • Check that the thickness does not exceed 0.025 inches or 0.63 mm.
  • Load the cards vertically against the right side of the paper support.

Load envelopes

  • Use envelopes designed for inkjet printers.
  • Load them vertically against the right side of the paper support.
  • Load them with the stamp location at the upper left corner.
  • Squeeze and slide the paper guide to the left edge of the envelope.
  • Note: Do not load envelopes with holes, perforations, cutouts, deep embossing, metal clasps, metal folding bars, string ties, or exposed flap adhesive.

Load coated paper

  • Use coated paper designed for inkjet printers.
  • Load with the coated side facing you.

Load photo or glossy paper

  • Use photo or glossy paper designed for inkjet printers.
  • Load with the glossy side facing you.

Load iron-on transfers

  • Use iron-on transfers designed for inkjet printers.
  • Load them one at a time.
  • Load them with the print (blank) side facing you.
  • Load iron-on transfers vertically against the right side of the paper support.

Load transparencies

  • Use transparencies designed for inkjet printers.
  • Load them with the rough side facing you.
  • Separate the paper backing sheets from the transparencies before loading them.
  • Place the transparencies with the removable strip facing away from you and toward the All-In-One.

Load banner paper

  • Use only the number of sheets needed for the banner.
  • Place the stack of banner paper behind the All-In-One, and feed in the first sheet.
  • Adjust the paper guide.
  • Select A4 Banner or Letter Banner from the "Paper Size" pop-up menu.

For more information about the paper type quantities you can load into the paper support, see Paper support.

Related topics

Supported paper sizes

Paper type sensor

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