Is the printer on?

Press the Power button . If the Power light does not come on, see The Power light is not lit.

Do you see an error message?

See Error messages and blinking lights.

Is your printer connected to your computer through another device, such as a USB hub or switch box?

Disconnect the USB cable from any other devices and directly connect it between the printer and your computer.

Did you remove the transparent tape from the bottom of each print cartridge?

Remove the print cartridges, check for sticker and the transparent tape and then reinsert them. For help, see Install the print cartridge.

Are the print cartridges installed properly?

Make sure that the photo or black cartridge is in the left carrier and the color cartridge is in the right carrier. For help, see Check the print cartridges.

Is the paper loaded correctly?

See Load plain paper.