Check the cable connection
Verify the following items:
- Did you insert the power supply into the back of your printer and connect it into a properly grounded electrical outlet?
- Make sure the power supply is firmly attached to your printer.
- Make sure that the power supply is plugged to a working electrical outlet.
- Is the USB cable properly connected?
- Make sure you plug the smaller, more square end into the back of your printer.
- Make sure the other end of the USB cable is connected to the USB port on the back of your computer., the USB port is marked by the USB symbol
.
- Is the USB cable damaged or loose? Make sure the USB cable is not damaged.
- Did you turn the printer on? Make sure the Power light is on.
Send your file to print again.
Related topics
Problems with setup
The Power light is not lit
Setup
