Cannot generate an authorization code

Try one or more of the following:

Make sure that the printer is connected to the network

If the printer connects to the internet using a proxy server, then make sure that the proxy server connection is set up properly.

Create the profile again

For more information, see Creating a profile.

Contact customer support

In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, see the help information documentation.