Cannot print documents

Try one or more of the following:

Make sure that the printer is connected to the network

If the printer connects to the internet using a proxy server, then make sure that the proxy server connection is set up properly.


Make sure that the file type is supported

You cannot select an unsupported file. For more information on supported file types, see the Readme file.


Reprint the document


Create the profile again

Delete the profile, and then create it again. For more information, see Creating a profile.