Using the Print Management Console features

By default, the only visible features on the page are Dashboard, Print Queue, Delegates, and Badges. To show more, see Show more features.

Dashboards

Note: The setting configured from the Lexmark Reports Aggregator Service determines the frequency of when the data is refreshed. For more information, see the Lexmark Print Management On-Premises Configuration Guide.
  1. From the Print Management Console, click Dashboards.

  2. Do any of the following:

    Create a dashboard
    1. Click Actions > Dashboard > Create.

    2. Type a unique name.

      Note: Dashboard names are case sensitive.
    3. Click Create.

    4. Note: You can also copy or delete existing dashboards.
    Create cards
    1. Select a dashboard, and then click Actions > Add Card.

    2. Type a unique name.

    3. Select a report type, and then configure its settings.

      Note: For more information on report types, see Understanding reports.
    4. Click Add Card > Done.

    5. Notes:

      • For the top user report, the ID of the users who released the jobs are shown.
      • The environmental impact computations are using the Paper Calculator from Environmental Paper Network. For more information, go to www.papercalculator.org.
    Change card layout
    1. Select a dashboard, and then click Actions > Change View.

    2. Select the number of columns.

    Rename the dashboard
    1. Select a dashboard, and then click Actions > Dashboard > Rename.

    2. Type a unique name.

      Note: Dashboard names are case sensitive.
    3. Click Rename.

    4. Note: You can also change the dashboard name from the Edit page.
    Setting a default dashboard

    The default dashboard has a star icon beside its name from the list of dashboards.

    Select a dashboard, and then click Actions > Dashboard > Set as Default.

    Manage e-mail reports

    Click Actions > Dashboard > Setup Reporting.

    Note: For more information, see Manage e-mail reports.

Understanding reports

Report type

Report items

Color versus Mono—Shows the total number of printed color and black-and-white jobs.

  • Card Name

  • Chart Type

  • Date Range

Duplex versus Simplex—Shows the total number of printed two-sided and one-sided jobs.

Job Type—Shows the total number of sent jobs per type.

Printed versus Deleted—Shows the number of pages that are printed and the number of pages that are deleted, based on the number of submitted pages. Pages that are deleted are expired or were removed manually.

Environmental Impact—Shows some analysis on the printer usage, such as potential savings and environmental impact.

  • Card Name

  • Unit of Measurement—Lets you select either the English or metric system when viewing the reports.

  • Date Range

Pages Printed—Shows the total number of printed jobs.

  • Card Name

  • Chart Type

  • Date Range

  • Interval—Lets you view the daily, weekly, monthly, or yearly data of the report.

    Note: Selecting Auto shows the weekly data.

Top Printers by Job Type—Shows the printers with the highest usage per job type. The graph is sorted based on the page count.

  • Card Name

  • Job Type

  • Number of Printers

  • Date Range

Top Users by Job Type—Shows the users with the highest usage per job type. The graph is sorted based on the page count.

  • Card Name

  • Job Type

  • Number of Users

  • Date Range


Print and Reprint Queues

Use the Print Queue feature to view all submitted jobs that are not yet printed or deleted.

Use the Reprint Queue feature to view all submitted jobs that are printed at least once but not yet deleted.

  1. Depending on your configuration, from the Print Management Console, do either of the following:

    • Click Print Queue or Reprint Queue.

    • Click Print Jobs > Print Queue or Reprint Queue.

  2. Manage the print jobs.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Show or hide columns by clicking the Column Toggle icon.

    • Refresh the list by clicking the Refresh button.

    • Delegate, print, or delete print jobs.

      Note: When delegating to groups, only the group ID is shown on the Print Management Console user portal.

Delegates

View and manage user or group delegates.

A delegate is a user who is allowed to print another user’s jobs. For example, an administrative assistant may print jobs submitted by an executive.

Notes:

  1. From the Print Management Console, click Delegates.

  2. Manage the delegates.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete users or groups.

      Notes:

      • For groups, you can add only one member at a time.
      • If multiple domain support is enabled, then use the user@domain.com format. For more information, see Setting up multiple domain support.
      • If "Update delegation for existing jobs" is not selected, then the delegate can print only future jobs.

PIN

Increase security by adding a Print Release PIN to a user account. If Print Release PIN is not used, then Card Authentication PIN is used. For more information on Card Authentication, see the Card Authentication Administrator’s Guide.

  1. Depending on your configuration, from the Print Management Console, do either of the following:

    • Click PIN.

    • Click Security > PIN.

  2. Manage the PINs.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete PINs.

      Note: You can create a random PIN by clicking Generate PIN.
    • Import or export PINs.

      Note: When importing, use a CSV file with the pin, userid format.

Configuring PIN settings

  1. Click the Settings icon on the upper-right corner of the Print Management Console.

  2. Click Feature Options > PIN.

  3. Configure the settings.

    Note: If Unique PIN is enabled, then make sure that there are no duplicate Print Release PINs in the Print Management Console. For more information, seePIN.
  4. Click Save Changes.

Badge

Manage badges registered for the solution.

Note: Configure the solution to let users register their badges when using the solution for the first time. For more information, see the Card Authentication Administrator’s Guide.
  1. Depending on your configuration, from the Print Management Console, do either of the following:

    • Click Badge.

    • Click Security > Badge.

  2. Manage the badges.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Show or hide columns by clicking the Column Toggle icon.

    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete badges.

      Notes:

      • Make sure that the badge ID is mapped to your operating system user ID to get the print jobs from the print queue.
      • You can only add one badge ID at a time.
      • You can also create a temporary badge ID for a user.
    • Import or export badges.

      Note: When importing, use a CSV file with the badgeid, userid format.

Configuring badge columns

  1. Click the Settings icon on the upper-right corner of the Print Management Console.

  2. Click Feature Options > Badge.

  3. Configure the following:

    • Registered Device—The printer where the badge was registered

    • Last Used Device—The printer where the badge was last used

  4. Click Save Changes.

Function Access

Manage user or group access to printer functions.

  1. Depending on your configuration, from the Print Management Console, do either of the following:

    • Click Function Access.

    • Click Security > Function Access.

  2. Manage the access to printer functions.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete accesses.

    • Set the default access to printer functions.

      1. Depending on your configuration, do either of the following:

        • Click Groups > Defaults.

        • Click Users > Defaults.

      2. Select any of the following:

        • Allow Copy

        • Allow Color Copies

        • Allow only Mono Copies on Color Devices

        • Allow Email

        • Allow Fax

        • Allow Scan to Network

        • Allow Print

        • Allow Color Print

        • Allow only Mono Print on Color Devices

Allowing group access to printer functions

  1. Click the Settings icon on the upper-right corner of the Print Management Console.

  2. Click Feature Options > Function Access.

  3. In the Groups menu, select Yes.

  4. Click Save Changes.

Quotas

View and manage user and group print quotas.

  1. From the Print Management Console, click Quotas.

  2. Manage quotas.

    • Filter the list by selecting a quota type, typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Show or hide columns by clicking the Column Toggle icon.

    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete quotas.

      Notes:

      • Add the group associated with the Active Directory group manually. The group name must match the name in the Active Directory group.
      • A user quota is established depending on their Active Directory group.
      • The individual user quota supersedes the group quota.

Configuring quota settings

Manage user and group quotas on a monthly or annual basis. Depending on your configuration, the user receives a new allocation of pages on the first day of each month or year. Unused pages are not carried over from the previous time frame.

  1. Click the Settings icon on the upper-right corner of the Print Management Console.

  2. Click Feature Options > Quota.

  3. Configure the following:

    • Type—Lets you select when the running quota is refreshed

    • Groups—Lets you select whether the quota is applied on a group

    • Allow Edit

  4. Click Save Changes.

Policies

Manage user or group restrictions when printing. Print policies are predefined settings that are enabled when printing jobs. They override the print settings configured by a user.

Note: To enforce print policies during job submission, make sure that the Lexmark Print Management Client is installed on the user’s computer. For more information, contact your Lexmark representative.
  1. From the Print Management Console, click Policies.

  2. Manage the policies.

    • Filter the list by typing keywords such as the policy name in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Refresh the list by clicking the Refresh button.

    • Add, edit, copy, or delete a policy.

      Note: For more information, see the Lexmark Print Management Configuration Guide.
    • Add, edit, or delete users or groups.

    • Assign policies to users or groups.

Allowing group policies

  1. Click the Settings icon on the upper-right corner of the Print Management Console.

  2. Click Feature Options > Policies.

  3. In the Groups menu, select Yes.

  4. Click Save Changes.

Alternate Locations

View jobs on a printer, and print them on another printer.

  1. Depending on your configuration, from the Print Management Console, do either of the following:

    • Click Alternate Locations.

    • Click Device Functions > Alternate Locations.

  2. Manage the printers.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete the printers.

      • Release IP—The IP address of the printer where the print job is submitted

      • Alternate IP—The IP address of the printer where the print job is printed

      • Alternate Display Name

      • Alternate Model Name

      • Alternate Device is Color

PrintTrack Devices

Track user print jobs that are not sent to the printer print queue.

You can still print jobs through a shared Windows operating system print queue, but directly to the printer instead of being held before printing. To store the information with the print job data, add the information using the PrintTrack Device feature. If the information is not added, then the model and the device type are not stored in the usage date.

  1. Depending on your configuration, from the Print Management Console, do either of the following:

    • Click PrintTrack Devices.

    • Click Device Functions > PrintTrack Devices.

  2. Manage the sites.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete sites.

      • Site—The location where the print job is printed

      • Address—The IP address of the printer where the print job is printed

      • Model Name—The printer model number or custom text such as the printer friendly name

      • Model Type

      • Comment

Printer Nicknames

Printer nicknames are friendly names that are used on the e-mail watcher. The e-mail watcher uses them when monitoring the e-mail server to retrieve jobs.

  1. Depending on your configuration, from the Print Management Console, do either of the following:

    • Click Printer Nicknames.

    • Click Device Functions > Printer Nicknames.

  2. Manage the printers.

    • Filter the list by typing the keywords in the Filter field, and then clicking the Filter icon.

      Note: Do not use special characters or symbols.
    • Refresh the list by clicking the Refresh button.

    • Add, edit, or delete printers.