Power light is not lit

Is the power supply pushed all the way into the printer?

Disconnect the power supply from your All-In-One. Reconnect the power supply by pushing it all the way into the connector. For more information, see Check the cable connections.

Is your All-In-One connected to a working electrical outlet?

Connect your All-In-One to an electrical outlet that other electrical devices have been using. For more information, see Check the cable connections.

Did you press the Power/Resume button?

Press the Power/Resume button on the Control Panel to turn on your All-In-One.

Software will not install

Does the CD icon appear on your desktop after inserting the CD?

If nothing happens, follow these steps:

1. Close all open software applications.
2. Remove the printer software CD from the CD-ROM drive.
3. Restart your computer.
4. When your desktop appears, reinsert the printer software CD. The Lexmark 2200 Series CD icon is created on your desktop.
5. Double-click the Lexmark 2200 Series CD icon.
6. Install the All-In-One software.

Is your operating system compatible with the printer?

• Mac OS X version 10.1.5
• Mac OS X version 10.2.3 or later

Alignment page or test page does not print

Is your All-In-One on?

Press the Power/Resume button. If the Power light does not come on, see Power light is not lit.

Do you see an error message?

See Error messages and blinking lights.

Did you remove the transparent tape from the bottom of each print cartridge?

1. Remove the print cartridges.
2. Check for the transparent tape and then reinsert them.

Are the print cartridges installed properly?

Make sure that the black cartridge is in the right carrier and the color cartridge is in the left carrier. For help, see Check the print cartridges.

Is the paper loaded correctly?

Load your paper or specialty media correctly. See Load paper and specialty media.

All-In-One is plugged in but does not print

Is the paper loaded correctly?

Load your paper or specialty media correctly. See Load paper and specialty media.

Is the USB cable securely connected to your All-In-One and computer?

Check the cable connections.

Is the print job held or paused?

Check the All-In-One status.

Is your All-In-One set as the default printer?

Check the All-In-One status.

Is a paper jammed in your All-In-One?

Make sure you remove any paper jams before you close your All-In-One. For help, go to Jams and misfeeds troubleshooting.

Printer ejects a blank page after appearing to print

Did you remove the transparent tape from the bottom of each print cartridge?

1. Remove the print cartridges.
2. Check for the transparent tape and then reinsert them.

Does your cartridge have clogged nozzles?

1. Clean the print cartridge nozzles.
2. Print another page.

If quality is still unsatisfactory, see Improve print quality.

Control panel buttons on All-In-One do not respond

Did you properly setup your All-In-One?

• Make sure you have not renamed the Lexmark 2200 Series Center.
• Reinstall your All-In-One software. For help, go to Install the All-In-One software.
• Restart your computer.

The scanner unit does not close

Is a paper jammed in your All-In-One.

Make sure you remove any paper jams before you close your All-In-One. For help, go to Jams and misfeeds troubleshooting.

Are you closing the scanner unit properly?

1. Lift the scanner unit while pushing the scanner support back.
2. Carefully lower the scanner until it is completely closed.

My All-In-One is not in the Printer List

Did you add your All-In-One to the printer list?

Add your All-In-One to the printer list.

The All-In-One is not communicating with the computer

Is the power supply pushed all the way into the printer?

Disconnect the power supply from your All-In-One. Reconnect the power supply by pushing it all the way into the connector. For more information, see Check the cable connections.

Is the USB cable securely connected to your All-In-One and computer?

Check the cable connections.