Error Message |
What it indicates |
Solution |
---|---|---|
POWER light blinks on and off. |
An error condition exists. |
Read the message on the control panel display screen. |
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This is an initial Help message. |
Note: This message will only appear the first few times you use the All-In-One. |
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A cartridge may be placed in the left carrier unit. |
A working cartridge of the indicated type is optional. A color cartridge must be in place in the right carrier. See Replacing the print cartridges. |
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A cartridge must be placed in the right carrier unit. |
Place a working cartridge of the indicated type in the right carrier. See Replacing the print cartridges. |
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A photo or black cartridge may be placed in the left carrier unit. |
Place a working cartridge of the indicated type in the carrier. See Replacing the print cartridges. |
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A color cartridge must be placed in the right carrier unit. |
Place a working cartridge of the indicated type in the carrier. See Replacing the print cartridges. |
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The print cartridge is running out of ink. The Ink Low warning occurs when the cartridges are about 25 percent full, 15 percent full, and 5 percent full. |
Replace the print cartridge. See Replacing the print cartridges. |
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The All-In-One's scanner unit is open. |
Close the unit securely. |
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There is paper jammed in the All-In-One. |
Clear the paper jam. See Jams and misfeeds troubleshooting. |
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The All-In-One is out of paper. |
![]() Load more paper into the All-In-One. Press the Arrow button on the control panel to advance the paper. For more information, see "Loading paper into the paper support" on page 29. |
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There is a paper system error. |
Turn the All-In-One off, wait a few seconds, and then turn the All-In-One on. |
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The print cartridge carrier has stalled. |
Disconnect the All-In-One power supply, check for paper jams, and then reconnect the power supply. |
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There is a USB communication error. |
Disconnect and then reconnect the USB cable from the All-In-One. |
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The cartridge has a short-circuit. |
Disconnect and then reconnect the All-In-One USB power supply cable from the computer. Reinstall the print cartridges. If the error persists, replace the cartridges. See Replacing the print cartridges. |
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There is a paper system error.
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Turn the All-In-One off, wait a few seconds, and then turn the All-In-One back on. |
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The scan carrier may be stalled. |
Turn the All-In-One off, wait a few seconds, and then turn the All-In-One back on. |