Check the print cartridges
Open the scanner unit and check the following items:
- Are the cartridges properly installed?
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With the front of the All-In-One facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If your are using a black or photo cartridge, make sure it is properly installed in the left carrier.
- Are any of the cartridges low on ink?
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Return to the 5200 Series Utility and check the cartridge ink level images that appear on each tab. If a cartridge is low, or if you have received an Ink Low message on your screen, install a new cartridge. An empty or low cartridge is marked with an exclamation point.
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For cartridge ordering information, go to Order supplies.
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To install a new cartridge, go to Install the print cartridges.
- Is the transparent tape removed completely from the print cartridge?
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Individually remove the print cartridges from the carrier and verify that there is not a piece of transparent, blue tape left on the bottom of each print cartridge. If there is a piece of tape left, remove it because it keeps the ink from leaving the print cartridge.
Related topic
Understanding the All-In-One parts
Improve print quality