Wipe the print cartridge nozzles and contacts
If the print quality has not improved after cleaning the print cartridges, there might be dried ink on the nozzles and contacts.
- Remove the cartridges. For help, go to Remove a used cartridge.
- Dampen a clean, lint-free cloth with water and place it on a level surface.
Note: |
Place two pieces of paper under the cloth to avoid getting ink on the work surface. |
- Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown.
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- Gently hold a clean section of the cloth against the contacts for about three seconds, and then wipe in the direction shown.
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- Allow the nozzles and contacts to dry completely before reinstalling them. For help in installing the cartridges, go to Install the print cartridges.