Nothing happens when memory card is inserted

These are possible solutions. Try one or more of the following:

Reinsert the memory card

The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

Check memory card placement

Make sure you have inserted the memory card in the correct slot. For more information, see Inserting a memory card.

Check memory card type

Make sure that the type of memory card you are using can be used in the printer. For more information, see Inserting a memory card.

Check to see if the memory card is damaged

Check that there is no obvious damage to the memory card.

Check to see if the memory card contains photos

Insert a memory card that contains photos.

Make sure the USB cable is connected

If the printer is connected to the computer through a USB cable:

  1. Check the USB cable for any obvious damage.

  2. Firmly plug the square end of the USB cable into the back of the printer.

  3. Firmly plug the rectangular end of the USB cable into the USB port of the computer.

    The USB port is marked with the USB symbol USB symbol.

Check the network connection

If the printer and computer are connected over a network, make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.

Tell me more

Inserting a memory card

Power button is not lit

Removing and reinstalling the software