Printer does not feed paper, envelopes, or specialty media

These are possible solutions. Try one or more of the following:

Check for paper jams

Check for and clear any paper jams. For more information, see Jams and misfeeds troubleshooting.

Check media loading
Check printer default and pause settings
  1. Do one of the following:

    • In Windows Vista, click vista_start_button step Control Panel stepPrinter (under Hardware and Sound).

    • In Windows XP, click Start stepSettings stepPrinters or Printers and Faxes.

  2. Right-click the Lexmark 9500 Series icon.

  3. From the toolbar, click See what's printing.

  4. Click Printer to look at the drop-down menu.

    • Make sure no check mark appears next to Pause Printing.

    • If a check mark does not appear next to Set As Default Printer, you must select the correct printer from a list each time you print.

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Paper jam in the printer

Loading paper and original documents