Scanner does not respond

These are possible solutions. Try one or more of the following:

Resolve all error messages.

If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer.

1. Do one of the following:

   • In Windows Vista, click   Control Panel Printers (under Hardware and Sound).

   • In Windows XP, click Start Settings Printers or Printers and Faxes.

2. Right-click the Lexmark 9500 Series icon.

3. From the toolbar, click See what's printing.

4. Click Printer to look at the drop-down menu.

   • Make sure no check mark appears next to Pause Printing.

   • If a check mark does not appear next to Set As Default Printer, you must select the correct printer from a list each time you print.

For more information, see Removing and reinstalling the software.