Understanding printer messages

Close front door

Close the front door of the printer.

Invalid Engine Code

You need to download valid engine code for the printer.

Note: Engine code may be downloaded while this message appears on the display.

Load <src> with <x>

Try one or more of the following:

Network/Network <x>

The printer is connected to the network.

Network indicates that the printer is using the standard network port built into the printer system board. Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server.

Programming Engine Code DO NOT POWER OFF

Wait for the message to clear.

Warning—Potential Damage: Do not turn the printer power off while Programming Engine Code appears on the display.

Programming System Code DO NOT POWER OFF

Wait for the message to clear.

Warning—Potential Damage: Do not turn the printer power off while Programming System Code appears on the display.

Cartridge is low

Try one or more of the following:

Waiting

The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional data.

31.yy Replace defective or missing cartridge

The toner cartridge is either missing or not functioning properly.

Try one or more of the following:

30 Invalid refill, change toner cartridge

The printer has detected an invalid, refilled toner cartridge. Remove the toner cartridge, and then install a new one.

32 Replace unsupported cartridge

Remove the toner cartridge, and then install a supported one.

34 Short paper

The printer paper size setting did not match the length of the paper that entered the printer.

Try one or more of the following:

37 Insufficient memory to collate job

Try one or more of the following:

38 Memory full

Try one or more of the following:

39 Complex page, some data may not have printed

Try one or more of the following:

54 Standard network software error

Try one or more of the following:

54 Network <x> software error

Try one or more of the following:

56 Standard USB port disabled

Try one or more of the following:

84 PC Kit life warning

The photoconductor kit is near exhaustion.

Try one or more of the following:

84 Replace PC Kit

The photoconductor kit is exhausted. Install a new photoconductor kit.

88.yy Cartridge is low

Replace the toner cartridge, and then press select button to clear the message and continue printing.

200–250 paper jam

  1. Clear the paper path. For more information, see Clearing jams.

  2. After clearing the paper path, press graphic of checkmark button to resume printing.

290–294 paper jams

  1. Remove all original documents from the ADF.

  2. Open the ADF cover.

    open adf door
  3. Unlock the separator roll.

    unlock the separator roll
  4. Remove the separator roll.

    remove separator roll
  5. Remove the jammed paper.

  6. Reinstall the separator roll.

    install separator roll
  7. Lock the separator roll.

    lock separator roll
  8. Close the ADF cover.

    close adf door
  9. Open the scanner cover, and then remove any jammed pages.

    open the scanner cover
  10. Press select button.

840.01 Scanner Disabled

This message indicates that the scanner has been disabled by the system support person.

840.02 Scanner Auto Disabled

This message indicates that the printer identified a problem with the scanner and automatically disabled it.

  1. Remove all pages from the ADF.

  2. Turn the printer off.

  3. Wait 15 seconds, and then turn the printer on.

  4. Place the document in the ADF, and then adjust the paper guides.

  5. Press black only start button.

  6. Note: If turning the printer off and then on again does not clear the message, then contact your system support person.