Replacing the print cartridge
Aligning the print cartridges
Improving print quality
Preserving the print cartridges
Cleaning the scanner glass
Ordering supplies
Replacing the print cartridge
The Lexmark 7100 Series uses the following cartridges:
Left cartridge carrier:
Black or Photo cartridge
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Right cartridge carrier:
Color cartridge
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Note: For information about ordering supplies, see Ordering supplies.
Removing a used cartridge
- Make sure the All-In-One is on.
- Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy.
- Press down on the cartridge lever to raise the cartridge lid.
- Remove the old cartridge. Store the used cartridge in an air-tight container or dispose of it.
Note: If you are removing both cartridges, repeat steps 3 and 4 for the second cartridge.
Installing a print cartridge
- If you are installing a new cartridge remove the sticker and transparent tape from the back and bottom of the cartridge.
Warning: Do not touch the gold contact area on the cartridge.
- Insert the black or photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
Note: If you are installing a photo print cartridge, remove the cartridge storage unit before removing the sticker and tape.
- Snap the lid closed.
- Close the scanner unit.
- Load plain paper into the paper tray. For help, see Loading plain paper into the paper tray.
- Press Select to print an alignment page.
Aligning the print cartridges
There are two instances when you align your print cartridges: after installing new cartridges and to solve print quality problems.
After installing new cartridges
After you install your print cartridges, a message appears on the control panel display.
- Make sure paper is loaded in the paper tray.
- Press Select to print an alignment page.
Alignment Page Printing appears on the display and an alignment page prints. Once the alignment page prints, your automatic alignment is complete.
To solve print quality problems
Align your cartridges to solve print quality problems such as:
- Characters are not properly formed or are not aligned at the left margin.
- Vertical, straight lines are wavy.
- Load paper in the paper tray.
- On the control panel, press Mode repeatedly until Copy is selected.
- Press Options until MAINTENANCE appears.
- Press + until Align appears, and then press Select.
An alignment page prints. Once this page prints, your automatic alignment is complete.
Improving print quality
If you are not satisfied with the print quality of your document, make sure you:
- Use the appropriate paper for the document. For example, use photo paper if you are using a photo cartridge.
- Use paper that is a heavier weight, bright white, or coated.
- Select a higher print quality:
- From your software program, click File
Print.
The Print dialog box appears.
- From the Print dialog box, click Properties, Preferences, or Options.
- From the Quality/Speed area, select Normal or Best.
- Print your document again.
If your document still does not have the print quality you want, follow these steps:
- Remove the print cartridges. For help, see step 4 on page 96.
- Insert the print cartridges. For help, see step 2 on page 98.
- Print your document again.
If print quality has not improved, continue with Cleaning the print nozzles.
Cleaning the print nozzles
Using the software
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Using the control panel
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- Load plain paper. For help, see Loading plain paper into the paper tray.
- Double-click the Lexmark Productivity Suite icon.
- Double-click the Maintain/Troubleshoot button.
- From the Maintenance tab, click Clean to fix horizontal streaks.
- Click Print.
A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
- Click Close or click Print Again if print quality has not improved.
- Click Exit.
- Print your document again to verify that your print quality has improved.
If you are not satisfied with the print quality, continue with Wiping the print cartridge nozzles and contacts.
- Print your document again.
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- Load plain paper. For help, see Loading plain paper into the paper tray.
- On the control panel, press Mode repeatedly until Copy is selected.
- Press Options until MAINTENANCE appears on the display.
- Press + until Clean appears on the display, and then press Select.
A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
- Print your document again to verify that your print quality has improved.
If you are not satisfied with the print quality, continue with Wiping the print cartridge nozzles and contacts.
- Print your document again.
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Wiping the print cartridge nozzles and contacts
- Remove the print cartridges. For help, see Removing a used cartridge.
- Dampen a clean, lint-free cloth with water.
- Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.
- Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown.
- With another clean section of the cloth, repeat steps 3 and 4.
- Let the nozzles and contacts dry completely.
- Reinsert the print cartridges.
- Clean the print nozzles. For help, see Cleaning the print nozzles.
- Print your document again.
If the print quality does not improve, repeat Wiping the print cartridge nozzles and contacts up to two more times.
If print quality is still not satisfactory, replace the print cartridges. For information, see Maintaining your All-In-One.
Preserving the print cartridges
To ensure the longest life from your print cartridges and optimum performance from your All-In-One:
- Keep a new print cartridge in its packaging until you are ready to install it.
- Do not remove a print cartridge from the All-In-One except to replace, clean, or store it in an airtight container. When it is not in use, keep your photo print cartridge in the print cartridge storage unit.
The print cartridges do not print correctly if left exposed for an extended period because the ink dries.
Note: Store the black print cartridge in the storage unit when using the photo cartridge.
The All-In-One warranty does not cover repair of failures or damage caused by a refilled cartridge. We do not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the All-In-One. For best results, use Lexmark supplies.
Cleaning the scanner glass
- Dampen a clean, lint-free cloth.
- Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass.
Ordering supplies
To order All-In-One supplies or to locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.
Item
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Part number
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Black cartridge
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32 or 34
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Color cartridge
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33 or 35
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Photo cartridge
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31
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USB cable
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12A2405
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Recycling Lexmark products
To return your Lexmark products to Lexmark for recycling:
- Visit our Web site: www.lexmark.com/recyle
- Follow the instructions on your computer screen.