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Error messages and blinking lights troubleshooting

If possible, correct the condition explained in the error message.

Find the error message that is on your computer screen:

Error Message

What it indicates:

Solution:

Ink Low

The print cartridge is running out of ink. The Ink Low warning occurs when your cartridges are about 25% full, 15% full, and 5% full.

Replace the print cartridge. For help, see Remove the print cartridge and Install the print cartridge.

Paper jam

There is a paper jammed in the printer.

Clear the paper jam. For help, see Jams and misfeeds troubleshooting.

Paper out or Paper Feed light blinks

The printer is out of paper.

Load more paper into the printer. Press the paper feed button to continue printing.

Power light blinks twice

The print cartridge carrier may be stalled.

Turn the printer off, wait a few seconds, and then turn the printer on.

Related topics

Troubleshooting

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