Back to Main Page

Paper misfeeds or pulls multiple sheets

Answer the questions below to find the solution.

Question

Solution

Is the paper loaded correctly?

See Get started printing.

Are you using paper recommended for your printer?

Use Paper sizes supported by your printer.

Are you printing more than one page at a time?

Try loading a smaller amount of paper into the printer. For help, see Paper support capacity.

Is the paper wrinkled?

Use a new piece of paper that is straight and unwrinkled.

Related topic

Jams and misfeeds

Back to Main Page