Fax feature does not respond | Does an error message appear when you try to send a fax? | Follow the instructions on the error message dialog. For help, see Prepare to send a fax. |
Faxing is not successful | Did you select the correct setting from the What is being scanned? area. | Select Mixed Graphics and Text, Magazine or Newspaper, or Black Text. The fax function is disabled if you select Photo from the What is being scanned? area. |
Did you choose the correct application from the Send scanned images to: pop-up menu? | Make sure you chose a fax application from the Application list on the Send scanned images to: pop-up menu. If your fax application is not on the Application list, see Application List Setup. | |
Fax software is not found | Did you install a fax software? | Install a fax software. Refer to your fax application documentation for help. |
OCR is not working properly | Is the OCR software installed properly? | The OCR functionality of your All-In-One is provided by ABBY FineReader 5 Sprint software located in the Lexmark Extras folder that came with your All-In-One software CD. |
Is the application where you want to send the scanned document included in the Application List? | The application where you want to send scanned document must be added to the Application List on the Send the scanned images to: pop-up menu. Follow the steps in Application List Setup. | |
The All-In-One is not communicating with the computer | Is the power supply pushed all the way into the printer? | Disconnect the power supply from your All-In-One. Reconnect the power supply by pushing it all the way into the connector. For more information, see Check the cable connections. |
Is the USB cable securely connected to your All-In-One and computer? |