Error messages troubleshooting

Find the error message that is on your computer screen or control panel display

Error Message:

What it indicates:

Solution:

Ink Low

The print cartridge is running out of ink. The Ink Low warning occurs when your cartridges are about 25 percent full, 15 percent full, and 5 percent full.

Replace the print cartridge. See Replacing the print cartridges.

Paper Jam

There is paper jammed in the All-In-One.

Clear the paper jam. See Jams and misfeeds troubleshooting.

Paper Out

The All-In-One is out of paper.

Load more paper into the All-In-One.

Press the Arrow button on the control panel.

See Loading paper into the paper support.

Error 1203

The cartridge has a short.

Disconnect and then reconnect the All-In-One power supply. Reinstall the print cartridges.

See Replacing the print cartridges.

Error 1200

The print cartridge carrier has stalled.

Disconnect the All-In-One power supply, check for paper jams, and then reconnect the power supply.

Error 2200

The scan carrier may be stalled.

 

 

Turn the All-In-One off, wait a few seconds, and then turn the All-In-One on.

Error 1003

There is a paper system error.

Error 1207

There is a paper system error.

 

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