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Memory card is not recognized

Answer the questions below to find the solution:

Question

Solution

Is your memory card supported by the printer?

The printer supports the following memory cards:

  • Multimedia card
  • Secure Digital
  • xD picture card (up to 512MB)
  • Memory stick
  • Memory Stick Duo (with adapter)
  • Memory Stick PRO
  • Memory Stick PRO Duo (with adapter)
  • SmartMedia
  • Microdrive
  • CompactFlash Type I
  • CompactFlash Type II

For help, go to Insert a memory card.

Did you insert the memory card properly into slot?

For instructions in properly inserting a memory card into the slot, go to Insert a memory card.

Are the images contained in the memory card captured by a digital camera?

The printer detects only images that were captured by a digital camera. If the images in your memory card were formatted by other devices other than a digital camera, the printer may not recognize it.

Do you have a PictBridge-enabled digital camera connected to the printer?

Disconnect the PictBridge-enabled digital camera from the printer.

Related topic

Problems with memory card reader and PictBridge port

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