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Answer the questions below to find the solution to your specific symptom.
Are you using the correct color setting? | Try using a different color setting in your program. For help, see Adjust color settings. |
Did the ink completely dry on the print media before you moved it from the exit tray? | Allow the ink some time to dry completely before handling the paper. |
Is the paper wrinkled? | Use a new piece of paper that is straight and unwrinkled. |
Are the printer settings adjusted to the correct paper type and size? | Choose a paper type in the Print dialog, and Choose a paper size in the Page Setup dialog. |
Are the printer settings adjusted to the appropriate quality for the paper type? | Select a print quality that is appropriate for the paper type. |
Are the print cartridges aligned properly? | |
Have the print cartridges been properly maintained? | |
Have any of the cartridges run out of ink? | Replace the print cartridge with a new cartridge. For help, see Remove the print cartridge and Install the print cartridge. |
Have you tried changing your paper brand? | Use a different paper brand. Each paper brand accepts ink differently and prints with color variations. |