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The quality of the text and graphic is poor

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Answer the questions below to find the solution to your specific symptom.

Question

Solution

Are you using the correct color setting?

Try using a different color setting in your program. For help, see Adjust color settings.

Did the ink completely dry on the print media before you moved it from the exit tray?

Allow the ink some time to dry completely before handling the paper.

Is the paper wrinkled?

Use a new piece of paper that is straight and unwrinkled.

Are the printer settings adjusted to the correct paper type and size?

Choose a paper type in the Print dialog, and Choose a paper size in the Page Setup dialog.

Are the printer settings adjusted to the appropriate quality for the paper type?

Select a print quality that is appropriate for the paper type.

Are the print cartridges aligned properly?

Align the print cartridges.

Have the print cartridges been properly maintained?

See Improve print quality.

Have any of the cartridges run out of ink?

Replace the print cartridge with a new cartridge. For help, see Remove the print cartridge and Install the print cartridge.

Have you tried changing your paper brand?

Use a different paper brand. Each paper brand accepts ink differently and prints with color variations.

Related topic

Problems with printing

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