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Check the print cartridges

Check for proper cartridge installation

Open the scanner unit. With the front of the All-In-One facing you, make sure that the color cartridge is properly installed in the right carrier, and the black or photo cartridge is properly installed in the left carrier. For help, go to Install the print cartridges.

Check the ink levels

Check the nozzles and contacts

You can also check the print cartridges from the control panel on the All-In-One. Go to Maintenance—from the control panel.

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