Cannot deploy to a device with MPS Elite settings

Make sure that the device has not been deployed with any MPS Elite settings

Make sure that the model name does not contain MPSElite

  1. Open a web browser, and then type the printer IP address.

    Note:

    Locate the IP address on the printer home screen.

  2. From the Embedded Web Server, check the model name.

Contact customer support

In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to the international support contact directory.