Cannot discover devices using SNMPv3

Try one or more of the following:

  • Make sure that the user name and password are provided for all authentication levels.

    1. From DDU, navigate to the Discover Device section, and then click Advanced Settings.

    2. From the SNMPv3 section, type the user name and password.

    3. Click Save.

  • Make sure that the user name and password match the credentials set on the device.

Contact customer support

In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to the international support contact directory.