Cannot discover devices using SNMPv3
Try one or more of the following:
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Make sure that the user name and password are provided for all authentication levels.
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From DDU, navigate to the Discover Device section, and then click Advanced Settings.
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From the SNMPv3 section, type the user name and password.
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Click Save.
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Make sure that the user name and password match the credentials set on the device.
Contact customer support
In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to the international support contact directory.