Cannot discover devices
Try one or more of the following:
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If you are discovering a device using a host name, then make sure to map the devices with proper host names in the DNS servers.
Note:If the printer cannot communicate with the host name, then contact your DNS administrator.
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If devices are not registered with DNS, then map the IP addresses to the appropriate host names in the host file.
Note:You can find the host file at
C:\WINDOWS\System32\drivers\etc.
Contact customer support
In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to the international support contact directory.