An error occurs when validating a badge

If the Unable to connect to Web Server error message appears when attempting to validate a badge, do the following:

  1. Verify that card validation settings have been migrated from Web Service to Identity Service or another validation method.

  2. Configure the selected card validation method

  3. Perform a policy update to apply the changes.

Note: Web services for MFPAuthService are no longer supported in LPM 2.14.2.0 and later.