Cannot authenticate from Lexmark Print

Try one or more of the following:

Make sure that the mobile solution is selected in Lexmark Management Console

Lexmark Print Management version 2.4 or later uses the LDAP information from Lexmark Print. For more information, see “Configuring Lexmark Print” on page 63.

Note: To maintain performance, solution settings are cached so that changes to the settings may not be available immediately. Settings may be cached every two to five minutes, and cannot be configured during that time.

Make sure that the LDAP settings are configured correctly

Note: For Lexmark Print Management version 2.4 or earlier, the LDAP information is in a property file.