Antivirus policy requirements and recommendations

Required antivirus policies

  • Exclude the following folders when performing real-time virus scanning:

    • Load balancer server or database server

      • <install‑Dir> \Lexmark\Solutions\Apache2\htdocs\auth and all subfolders

      • <install‑Dir> \Lexmark\Solutions\Apache2\htdocs\printrelease and all subfolders

      Where <install‑Dir> is the installation folder of LDD.

    • Application servers

      • <install‑Dir> \Lexmark\Solutions\apps\idm and all subfolders

      • <install‑Dir> \Lexmark\Solutions\apps\lpm and all subfolders

      • <install‑Dir> \Lexmark\Solutions\apps\mfpauth and all subfolders

      • <install‑Dir> \Lexmark\Solutions\apps\printrelease and all subfolders

      Where <install‑Dir> is the installation folder of LDD.

    • Directory for print jobs

      For example, C:\lexmark\printrelease.

      Note: The directory can be configured using the PrintReleasev2 solution setting.

    • Directory for installation and backup files for troubleshooting

      For example, C:\ProgramData\Lexmark\PrintManagement and all subfolders.

Recommended antivirus policy

Run the following on all Lexmark servers during off‑peak hours:

  • Full virus scans

  • Virus definition updates