Cannot print from mobile devices

Try one or more of the following:

Note: To maintain performance, solution settings are cached so changes to the settings may not be available immediately. Caching intervals may be from two to five minutes and cannot be configured.

Make sure that the Print Release directory is configured the same way as the PrintReleasev2 solution settings

From Lexmark Management Console, click the Solutions tab.
From the Solutions section, select PrintReleasev2.
From the Tasks section, select Configuration.
Check the following settings:
- Directory for Print Jobs
- Username for Print Job Directory
- Password for Print Job Directory
Click Apply.

For more information on the settings, see Solutions setting index.

Make sure that the Print Release directory is configured the same way as the mobileprint solution settings

From Lexmark Management Console, click the Solutions tab.
From the Solutions section, select mobileprint.
From the Tasks section, select Configuration.
Check the following settings:
- Print Release Directory
- Print Release Username
- Print Release Password
Click Apply.

For more information on the settings, see “Understanding the mobile and e‑mail configuration data” on page 64.