Configuring Guest Print

Guest Print is a feature in LPM Premise that lets guests print documents without accessing or setting up an account in an organization’s network.

Notes:
  • The guests must have an e‑mail client to be able to print by simply sending the document to a prespecified e‑mail address.
  • An administrator or an organization’s representative provides the e‑mail address that the guest can send their documents to.

Unsupported devices for Guest Print

The following printers do not support Guest Print:

  • MX421

  • MX421ade

  • MX521

  • MX521ade

  • MX521adte

  • MX521de

Configuring the Email Watcher configuration file

The config_EmailWatcher.properties file must be configured for the Guest Print feature. For more information, see Understanding Lexmark Email Watcher configuration data.

Notes:
  • Using the e‑mail service account, the Email Watcher can monitor incoming e‑mails from guest users. By default, this feature is disabled.
  • To enable, set guest.print.enable to 1.
  • Specify the values for mail.user.guest and mail.pwd.guest.
  • Do not use the same e‑mail account with standard printing.
  • Do not change the value of ldd.profile.guest.

Configuring Lexmark Print Management Console for Guest Print

mobileprint solutions level

  1. From Lexmark Management Console, click the Solutions > mobileprint.

  2. In the Tasks section, click Configuration > Confirmation Success Email > To All Users.

  3. In the Tasks section, click Configuration > Confirmation Error Email > To All Users.

  4. In the Confirmation Email From Address field, type the e‑mail address.

  5. In the Confirmation Email Subject field, type the subject of the e‑mail.

  6. In the LDAP Server field, enter the server address.

    Note: This step is optional. The LDAP Server is required to prevent employees from sending a print job or an e-mail as guest.

  7. In the Delete Guest PINs After Specified Hours field, specify how long you want the PIN to be valid.

    Note: You must configure PIN deletion so that you can delete guest PINs at required intervals. For more information, see Configuring PIN deletion.

  8. In the Select the Guest PIN length field, enter the value.

    Note: The value ranges from 4 to 8. The default value is 6.

  9. In the Number of Pages Allowed for Guest field, enter the maximum number of pages that you allow the guest to print.

    Notes:
    • If the total number of pages of the print job exceeds the value set in the Number of Pages Allowed for Guest field, then the user receives an e‑mail indicating the error. This feature is available only if the Lexmark Email Watcher is enabled. For more information, see Understanding Lexmark Email Watcher configuration data.
    • You can only submit a maximum of 1,000 pages at a time.

  10. In the Tasks section, click Configuration > Guest Print Confirmation Email Language > <preferred language>.

  11. Click Apply.

PrintReleasev2 solutions level

  1. From Lexmark Management Console, click the Solutions > PrintReleasev2.

  2. In the Tasks section, click Configuration > User Authentication > Custom.

  3. Click Apply.

Device Groups level

  1. From Lexmark Management Console, click the Device Groups > Print Release.

  2. In the Tasks section, click eSF Configuration.

  3. In the eSF Applications: (Solution) section, click guestlaunch(PrintReleasev2).

    1. Clear Verify eSF application deployment and deploy these eSF settings, and select Deploy to.

    2. Click Save Settings.

  4. In the eSF Applications: (Solution) section, click cardAuth(PrintReleasev2).

    1. Configure Custom Profile:

      • In the Name or ID field, type guestlaunch.

      • In the Icon Text field, type Guest Print.

      Note: For more information on setting up CardAuth, see the "Configuring BadgeAuth and CardAuth" section.

    2. Click Save Settings.

  5. In the eSF Applications: (Solution) section, click badgeAuth(PrintReleasev2).

    1. Configure Custom Profile:

      • In the Name or ID field, type guestlaunch.

      • In the Icon Text field, type Guest Print.

      Note: For more information on setting up BadgeAuth, see Understanding the BadgeAuth configuration data for e‑Task 4 and e‑Task 3 printers.

    2. Click Save Settings.

Services level

  1. From Lexmark Management Console, click Services > Email.

  2. Configure the e‑mail parameters.

  3. Click Apply.

Configuring PIN deletion

Configure PIN deletion at the System level.

  1. From Lexmark Management Console, click System > Schedule > Add.

  2. From the Choose task menu, select Script.

  3. In the Choose a group type menu, select None, and click Next.

  4. For solutions and scripts, do the following:

    1. In the Solutions menu, select mobileprint.

      Note: In the Script menu, DeleteGuestPinsTask is automatically selected.

    2. Click Next.

    3. Configure the frequency of the task, and then click Finish.

      Note: We recommend setting the frequency of DeleteGuestPinsTask to 1 hour.