An error has occurred after IP address change in LDD

In an enterprise environment, an error may occur when the following are installed in three different computers and their IP addresses change:
  • Database server (Firebird)
  • Load balancer
  • LDD application server

Try one or more of the following:

Make sure that the database server is configured correctly

  1. From your computer, navigate to the C:\ProgramFiles\Lexmark\Solutions\InstallHelper folder.

  2. Run Update-addr.bat, and then enter update-addr.bat –ip <DB_IPaddress> , where <DB_IPaddress> is the new database server IP address.

  3. From the Framework DB section, make sure that the LOADBALANCER and SERVER tables are blank.

Make sure that the load balancer server is configured correctly

  1. From your computer, navigate to the C:\ProgramFiles\Lexmark\Solutions\InstallHelper folder.

  2. Run lpm-update-address.bat, and then enter lpm‑update-addr.bat –ip <LB_IPaddress>, where <LB_IPaddress> is the new load balancer server IP address.

  3. Stop all LDD services and Apache 3.

  4. From the registry, do either of the following:

    • For Firebird, update HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\ApacheAgent\Parameters\Start with Params [REG_MULTI_SZ] = "start <DB_IPaddress> <LB_IPaddress> 9705 C:\Program Files\Lexmark\Solutions FIREBIRD"

    • For Microsoft SQL Server, update HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\ApacheAgent\Parameters\Start with Params [REG_MULTI_SZ] = "start <DB_IPaddress> <LB_IPaddress> 9705 C:\Program Files\Lexmark\Solutions MSSQL"

    Where:

    • <DB_IPaddress> is the new database server IP address.

    • <LB_IPaddress> is the new load balancer server IP address.

  5. Navigate to the C:\ProgramFiles\Lexmark\Solutions\Apache2\conf folder, and then configure the following files:

    For httpd.conf

    • Listen <LB_IPaddress>:9780

    • ServerAdmin admin@<LB_IPaddress>

    • ServerName <LB_IPaddress>:9780

    • <VirtualHost <LB_IPaddress>:9780

    For httpd-lpm-airprint-config-extension.conf

    • Listen <LB_IPaddress>:631

    • <VirtualHost <LB_IPaddress>:631

    For httpd-lpm-redirect.conf

    • RedirectMatch "^/printrelease/(.*)" https://<LB_IPaddress>/printrelease/$1

    • RedirectMatch "^/lpm/(.*)" https://<LB_IPaddress>/lpm/$1

    • RedirectMatch "^/idm/(.*)" https://<LB_IPaddress>/idm/$1

    • RedirectMatch "^/mfpauth/(.*)" https://<LB_IPaddress>/mfpauth/$1

    • RedirectMatch "^/email/(.*)" https://<LB_IPaddress>/email/$1

    • RedirectMatch "^/mobile/(.*)" https://<LB_IPaddress>/mobile/$1

    For openssl_ldd.conf

    update commonName_default = <LB_Server>

    Where:

    • <LB_IPaddress> is the new load balancer server IP address.

    • <LB_Server> is the new load balancer server.

Make sure that the application server is configured correctly

  1. From your computer, navigate to the C:\ProgramFiles\Lexmark\Solutions\InstallHelper folder.

  2. Run lpm-update-address.bat, and then enter lpm‑update-addr.bat –ip <LB_IPaddress> , where <LB_IPaddress> is the new load balancer server IP address.

  3. Navigate to the C:/Program Files/Lexmark/Solutions/apps/wf-ldss/WEB-INF/classes/adaptor.properties file, and then update the following:

    • adaptor.canonicalhostname=<LB_IPaddress>

    • adaptor.address=<LB_IPaddress>

    • centralwebdav.canonicalhostname=<LB_IPaddress>

    Where <LB_IPaddress> is the new load balancer server IP address.

  4. Navigate to the C:/Program Files/Lexmark/Solutions/apps/wf-ldss/WEB-INF/classes/dbProduct.properties file, and then update the following:

    database.hostname=<DB_IPaddress>

    Where <DB_IPaddress> is the new database server IP address.

  5. Navigate to the C:/Program Files/Lexmark/Solutions/apps/wf-ldss/lmc.url file, and then update the following:

    URL=http://<LB_IPaddress>:9780/lmc

    Where <LB_IPaddress> is the new load balancer server IP address.

  6. Navigate to the C:/Program Files/Lexmark/Solutions/apps/printrelease/ folder, and then configure the following files:

    database.properties

    • database.FRAMEWORK.connect=jdbc:firebirdsql:<DB_IPaddress>/3050:FRAMEWORK

    • database.WEBAPP.connect=jdbc:firebirdsql:<DB_IPaddress>/3050:SOLUTIONINFO

    • database.PRINTRELEASE.connect=jdbc:firebirdsql:<DB_IPaddress>/3050:SOLUTIONINFO

    • database.PRINTRELEASE.driverUrl=jdbc:firebirdsql:<DB_IPaddress>/3050:

    • database.PRINTTRACK.connect=jdbc:firebirdsql:<DB_IPaddress>/3050:SOLUTIONINFO

    • database.PRINTTRACK.driverUrl=jdbc:firebirdsql:<DB_IPaddress>/3050:

    • database.BADGE.connect=jdbc:firebirdsql:<DB_IPaddress>/3050:SOLUTIONINFO

    • database.BADGE.driverUrl=jdbc:firebirdsql:<DB_IPaddress>/3050:

    • database.PIN.connect=jdbc:firebirdsql:<DB_IPaddress>/3050:SOLUTIONINFO

    • database.PIN.driverUrl=jdbc:firebirdsql:<DB_IPaddress>/3050:

    • database.STATS.connect=jdbc:firebirdsql:<DB_IPaddress>/3050:SOLUTIONINFO

    • database.STATS.driverUrl=jdbc:firebirdsql:<DB_IPaddress>/3050:update loadbalancer=http://<LB_IPaddress>:9780

    ldss.properties

    loadbalancer=http://<LB_IPaddress>:9780

    Where:

    • <DB_IPaddress> is the new database server IP address.

    • <LB_IPaddress> is the new load balancer server IP address.

  7. Navigate to the C:/Program Files/Lexmark/Solutions/apps/printrelease/idm folder, and then configure the following files:

    idm-production-config,properties

    idm.lddLoadBalancer=<LB_IPaddress>

    database-production-config.properties

    • dataSource.url=<DB_IPaddress>

    • dataSource_webapp.url=<DB_IPaddress>

    Where:

    • <DB_IPaddress> is the new database server IP address.

    • <LB_IPaddress> is the new load balancer server IP address.

  8. Navigate to the C:/Program Files/Lexmark/Solutions/apps/printrelease/lpm folder, and then configure the following files:

    app-production-config.properties

    • lddMobile.lddLoadBalancer=<LB_IPaddress>

    • jms.broker.url=<LB_IPaddress>

    database-production-config.properties

    • dataSource.url=<DB_IPaddress>

    • dataSource_secondary.url=<DB_IPaddress>

    webdav-production-config.properties

    webdav.baseUri=<LB_IPaddress>

    Where:

    • <DB_IPaddress> is the new database server IP address.

    • <LB_IPaddress> is the new load balancer server IP address.

  9. Navigate to the C:/Program Files/Lexmark/Solutions/apps/printrelease/mfpauth file, and then update the following:

    jdbc.url=<DB_IPaddress>

    Where <DB_IPaddress> is the new database server IP address.

  10. Stop all LDD and LPM services.