Cannot connect to database

If the connection to the database is tested during installation, then try one or more of the following:

Make sure that the database configuration is correct

Check the following settings:

• Database name

• Server and instance names

• Database server IP address

• Port number

• User name and password

Make sure that the user name has permission to view role membership

Make sure that the Java Database Connectivity driver is installed

Make sure that the user name role has read and write access

Make sure that the user name in the Microsoft SQL Server is mapped to the database specified in the Database Name field

Make sure that the database server is working correctly